At Grand North Bison, we strive to ensure your satisfaction with our products. While most of our items are perishable, we have implemented a policy to address any issues that may arise during transit. If, by any chance, your order arrives damaged or spoiled, we will gladly replace the affected item(s) or provide a full refund.
To guarantee your satisfaction, we kindly request you to inspect the contents of your order as soon as it arrives. Should you notice any discrepancies with your order, please inform us within 24 hours of receiving the goods. We value your feedback and want to address any concerns promptly.
Please note that due to the perishable nature of our products, we are unable to accept returns or provide refunds for unwanted items. However, we are here to assist you in resolving any problems or discrepancies you may encounter. Feel free to reach out to us via email at Info@grandnorthbison.ca or by phone at (705)542-7100, and our team will be more than happy to assist you.