Shipping Policy
Shipping Policy for Meat Products
Delivery Service
We understand the importance of efficient and reliable delivery for our customers. To ensure a smooth shipping process, we offer two delivery options:
- Canada Post: For customers residing outside of the Algoma District, we utilize Canada Post as our primary delivery service. This trusted carrier ensures secure and timely delivery of your meat products to your specified address. Please note that tracking information will be provided for all Canada Post shipments, allowing you to monitor the progress of your delivery.
- Local Delivery Service (Algoma District Only): For customers within the Algoma District, we offer a convenient local delivery service. This entails one of our dedicated delivery drivers bringing the meat products directly to your specified address within the district. While tracking information is not available for local deliveries, we will contact you via phone or email prior to shipping your order to confirm the details and coordinate a suitable delivery time.
Shipping Fees
We strive to provide transparent and fair shipping fees for our customers. The exact shipping fee is determined by Canada Post based on factors such as the weight, dimensions, and destination of the package. During the checkout process, you will be able to view and select your preferred shipping method and corresponding fee, ensuring you have control over the cost.
Payment
At Grand North Bison, we want to make the payment process as convenient as possible. You are responsible for paying both the cost of the meat products and the applicable shipping or local delivery fee. We offer a secure online platform where you can make your payment using various methods, including credit cards, debit cards, and online payment systems. Rest assured that your personal and financial information will be handled with the utmost care and security.
Packaging
We understand the importance of preserving the freshness and quality of our meat products during transit. To achieve this, we utilize appropriate packaging materials, such as insulated coolers, gel packs, or dry ice if necessary. These measures ensure that your products maintain their integrity and arrive in optimal condition at your doorstep.
Delivery Time
We value your time and strive to deliver your orders promptly. The estimated delivery time may vary depending on your location and the shipping method you choose. While we aim to provide fast and reliable service, please note that unforeseen circumstances or high-demand periods may affect the delivery timeframe. During our pre-shipment communication with you, we will do our best to provide an estimated delivery window, keeping you informed and setting realistic expectations.
Shipping Policy for Merchandise
Delivery Service
At Grand North Bison, we work with a trusted third-party provider, Printify, to handle the production and delivery of our merchandise. Printify specializes in print-on-demand services, ensuring high-quality products and efficient shipping to our customers.
Shipping Fees
Shipping fees for merchandise orders are calculated based on Printify's shipping rates. The exact fee is determined by factors such as the weight, dimensions, and destination of the package. During the checkout process, you will be able to view and select your preferred shipping method and corresponding fee, giving you transparency and control over the shipping cost.
Payment
You are responsible for paying both the cost of the merchandise and the applicable shipping fee. Our online platform offers a secure payment system where you can conveniently complete your transaction using various payment methods, including credit cards, debit cards, and online payment systems. Rest assured that your personal and financial information will be handled with the utmost care and security.
Packaging
Printify ensures that your merchandise is carefully packaged to maintain its quality during transit. They utilize appropriate packaging materials to protect the items and prevent damage, ensuring they arrive in excellent condition.
Delivery Time
The estimated delivery time for your merchandise may vary depending on factors such as the production time, shipping method selected, and your location. Printify aims to process and ship orders promptly. However, please note that unforeseen circumstances or high-demand periods may affect the delivery timeframe. During the checkout process, an estimated delivery window will be provided based on Printify's shipping estimates, allowing you to plan accordingly.
Order Tracking
Printify provides order tracking for all merchandise shipments. Once your order is fulfilled and shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your delivery through the designated shipping carrier's website, providing you with real-time updates on the status and location of your merchandise.
Contact Us
We hope this outline of our shipping policy for merchandise and meat products has provided you with the necessary information. If you have any further questions or require clarification, please feel free to contact our office directly. You can reach us by phone or email at info@grandnorthbison.ca. Our dedicated team is here to assist you and ensure a satisfactory shopping experience with our merchandise.